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Identity Verification
Verified once, before your first withdrawal. A photo of an ID document and a short camera check — both handled on your device.
MEMONS VERIFICATION
Verify your identity
to unlock withdrawals
to unlock withdrawals
IDENTITY STATUS
NOT VERIFIED
Consent to the collection and use of personal data
- Data collected
Facial image, identity document image, and facial feature data (biometric data). - Purpose
Confirming the identity of the person requesting a withdrawal, and preventing one person from holding multiple accounts. - Retention period
Held until the account is closed and destroyed on closure. Where law requires a longer period, that period applies. - Right to decline
Consent may be declined. Accounts without a completed identity check cannot use the withdrawal service. - Processing
Carried out in-house without third-party delegation. Image analysis is performed on your own device.
This device has no camera. The last step films your face, so it has to be done on a phone or a machine with one. Starting here means beginning again there.
MEMONS VERIFICATION
Verify your identity
STEP 1 OF 3
Handled on your device
Photos are read in your browser. Nothing is stored until you submit.
MEMONS VERIFICATION
Document
STEP 2 OF 3
Photograph the side carrying your picture.
SELECTED
Passport
—
REQUIREMENT
The information page only.
PLACE THE DOCUMENT
WITHIN THE FRAME
FOR A CLEAN READ
No glare
All corners visible
Details readable
MEMONS VERIFICATION
Face check
STEP 3 OF 3
Follow each instruction as it appears. This is what tells a live face from a photograph.
Document
2
Face check
3
Review
Position your face inside the oval
TIPS
Even light
Face a window or a lamp, not away from one.
Nothing covering
Take off a mask, hat or sunglasses.
Look at the camera
Keep both eyes open and visible.
MEMONS VERIFICATION
Check before sending
DOCUMENT
FACE
MEMONS VERIFICATION
Stored privately
Only a reviewer can open these photos, through a link that expires.
MEMONS VERIFICATION
Continue on your phone
Scan this with your phone. The link lasts five minutes and opens the same check there, from the beginning.
Waiting for the phone…
Checking your status…